Thanks for visiting
Masoko eClothing Store website, if you have any difficulties on purchasing our
product please read these informations or contact our Customer Support on email
or directly Call / SMS to 0856 81 99000.
HOW TO BUY
1. Please Login / Register before
you continue. Click Here To Register or Login.
2. Select one of categories available or you can click New Arrivals for the
latest products.
3. Choose the product you like then click on the Product Image to continue
4. Choose the desired “ Size “ ( You can read further more about product sizing
below. )
5. Click “ ADD TO CART “ to confirm the chosen product.
6. Choose other products if you like to continue shopping.
Repeat Step 3 to 5.
7. After finishing your shopping, you can Click “ CHECKOUT “ or you can
re-check Your Cart on the left side table under the Categories.
8. You can also enter the Coupon Code ( if any ), change your shipping address,
and add
message during this process.
9. Click CHECKOUT untill CONFIRM to finalize your Order.
10. If the Checkout Process Successful, you will receive a Notification Email
regarding your order details. Please continue to finalize and re-confirm your
payment to our Customer Support by email and/or SMS to 0856 81 99000.
11. Your email or message will be replied in maximum 1 x 24 hours.
PRODUCT SIZING
Due to various Different Sizing by each Brand. Masoko eClothing have decided to
CONVERT all size into Local Asian Size. Note that Customers may
received different Tag of Size from the one you ordered.
Generally we divide our
sizing into :
Slimfit Tshirt ( width x length in cm )
S : 48 x 66
M : 50 x 68
L : 52 x 70
XL : 54 – 55 x 72-75
Slimfit
Shirt & Polo
S : 50 x 70-75
M : 52 x 72-77
L : 54 x 74-79
XL : 56 x 76 – 81
XXL : 58-59 x 78-83
( please
add 2 to 3 cms each for Regular Fit )
For other details, please contact our Customer Support on info(at)masokoec.om
or Call/SMS on 0856 81 99000.
SHIPPING AND PACKAGING
Packaging
Your orders will be
packed in a standard envelope. If you prefer your order to be packed as a Gift,
please purchase our Wrapping Service. You can Click Here to directly go to “
Gift Box and Wrapping “ category.
Shipping
We currently in
co-operation with several local and international shipping services including
TikiJNE, DHL, FedEx and RPX. For local shipment we recommend TikiJNE as our
prime choice for our Customers, TikiJNE also provide a guaranteed 1-Day-Service
( YES ). If you like, you can also request for other premium service such as
DHL, FedEx, or RPX for local and international shipping. Please confirm your
request by contacting our Customer Support on 0856 81 99000.
Shipping Guarantee(s)
Once your package
officially received by any of the Shipping Company, it’s now confirmed that
your package is taken care and taken responsibilities by the Shipping Company.
Any damages, lost and other particular accident that might happen will be
refered as the shipping company’s obligation. Nevertheless, Masoko eClothing
will help and guide you on the process.
You can also track your
shipment process, please ask Customer Support for your Airway Bill Number.
